Telephony

TELEPHONY

Providing cost-effective scalable and flexible telephony services.

With enhanced functionality and smooth connectivity, our services provide the flexibility to future-proof your telephony. Backed by a knowledgeable Helpdesk, our solutions are scalable, enhance communications, while reducing operational costs.

Get Started

Our Services

We offer a comprehensive range of telecom services, including IP telephony (VoIP), Microsoft Teams integration and robust on-site systems. We can also investigate integrating our telephony solutions into desktop applications dependent upon their capabilities.

Clearing the Way with VoIP Telephony Site Surveys

Probado provides complimentary site surveys, ensuring any possible challenges are identified early and a customised plan is created, for a seamless installation and transition.

Making the Switch to VoIP and IP Telephony

With features like call management, voicemail-to-email, and video conferencing, our VoIP and IP telephony allows you make multiple calls over the internet, at a greatly reduced cost.

Smooth Integration to a New Telecoms System

During telephony system transitions, we can investigate integration with your applications, such helpdesk, call centre software to ensure maximum productivity for your business.

Experienced Multi-Site VoIP Specialists

We installed our first VoIP system in 2009, an organisation with 19 remote sites, so we bring a wealth of experience to the party, for single site organisations to multi-sited and international organisations.

Helpdesk Support at Hand When You Need Us

Our friendly, expert help via calls and email resolves telephony issues quickly, ensuring uninterrupted communication and smooth operations for your organisation.

Our Solutions

We understand a phone system is central to your business and that it’s a key part of your customers experience, we respect this, we are also keen to reduce costs as well, a true double-edged sword.

Probado offers you a choice of platforms to manage your new telephony system – either capital ownership or managed service which can be on-site or hosted.

Today’s phone systems are highly customisable and feature rich, not required by all organisation, but from the Needs Analysis we will help you understand options in a user-friendly manner.

If required, we can investigate integration of your new phone system into other collaboration tools.

Our training inductions help ensure your staff benefit from new features efficiently and effectively, ensuring seamless adoption of the new system with minimised concerns.

We provide simple yet detailed monthly call and services bills,
allowing you to your track costs. Providing predictable budgeting and enhanced cash flow.